We’ve all dealt with them. The co-worker who flies into a tirade at everybody else when she screws up big time. Or worse the one who’s constant whining and complaining can drag an entire office into depression. Or worse still, the one who becomes so irrational and threatening that everyone wonders if he’ll ‘go postal’ before you can call security. If you’ve ever found yourself responsible for dealing with such an employee, Gini Graham Scott has written an excellent book just for you.
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